Contact us

Questions about your order, sizing or a return? Send us a message and our team will get back to you within 24 hours (Monday to Saturday, 9:00 AM – 5:00 PM ET).
  • Email

    info@velvanne.com

  • Customer service hours

    Monday to Saturday
    9:00 AM – 5:00 PM (ET)
    We reply within 24 hours.

  • Returns

    Email us with your order number first and we'll send you the return instructions. Return policy

  • Business address

    Velvanne
    Klaas Sminklaan 2
    7944 KG Meppel
    the Netherlands

    Not a return address.

  • FAQ

    Quick answers about shipping, returns and payment in our FAQ.